SMS Messaging Terms & Consent

REHL is a software platform operated by Rehl, Inc., a Delaware C-Corporation with operations in Florida (“REHL,” “we,” “us”). Real estate brokerages and their agents use REHL to communicate with the buyers and sellers they work with. The text-messaging program (the “Program”) lets a brokerage or agent send you text messages about the real estate inquiry or relationship you started with them, using REHL as the platform that delivers those messages.

Most messages come from the specific brokerage or agent you contacted, and each of those is tied to a brokerage or agent you reached out to and opted in with.

REHL also sends one kind of text itself: one-time verification codes that you request on a REHL page, on rehl.us or on a brokerage's rehl.us site, to confirm that a mobile number is yours (for example, before you sign a document connected to a real estate purchase offer). These codes are sent by REHL, not by a brokerage or agent, and only when you ask for one. REHL does not run any marketing or promotional texting of its own.

After you opt in, you may receive text messages such as:

• Appointment, tour, and showing reminders and confirmations.
• Replies and follow-up to inquiries you submitted (for example, a find-an-agent request, a home-value request, or a question about a listing).
• New-listing and saved-search alerts that match a search you signed up for.
• Occasional price-change and open-house updates for the homes and searches you are following.
• One-time verification codes from REHL, sent only when you press a “Send me a code” button on a REHL page. Each text carries a single code that expires shortly after it is sent and nothing else: no marketing, no links, and no recurring messages.

You will only receive messages related to the brokerage or agent you contacted, the searches and requests you asked to be kept up to date on, and the REHL verification codes you request yourself.

Message frequency varies based on your activity, the searches and listings you follow, and how you interact with the brokerage or agent.

For verification codes, you receive one text per request. A code is sent only when you press the button, and nothing further follows unless you request another code.

Message and data rates may apply. Your mobile carrier's standard messaging and data charges apply to messages you send and receive. Check your mobile plan for details.

You join the Program by contacting a brokerage or agent and affirmatively giving consent. This typically happens when you submit a form on the brokerage's website, such as a find-an-agent request, a showing or tour request, a home-value request, a saved-search alert sign-up, or an open-house sign-in, and check the box agreeing to receive text messages at the phone number you provide.

You request a verification code from REHL by pressing a “Send me a code” button on a REHL page, next to the mobile number you entered. Beside the button, the page tells you that if the code is sent by text, one text with a one-time code will be sent, that message and data rates may apply, and that you can reply HELP for help or STOP to opt out, with a link to these terms. One press sends exactly one message. Requesting a code does not sign you up for any marketing or recurring texts. Where text codes are not available, REHL sends the code by email instead.

When you opt in, we record your phone number, the exact consent language you agreed to, and the date, time, and IP address of your opt-in, so we can honor and evidence your consent. Consent is not a condition of any purchase. You do not have to agree to receive text messages to use our services or to buy or sell a home.

• Opt out: Reply STOP to any text message to unsubscribe at any time. After you reply STOP, you will receive one confirmation message and then no further texts under the Program, unless you opt in again. Replying STOP to a verification code stops further codes to that number. It may also stop texts from brokerages on REHL that have texted you at that number.
• Help: Reply HELP for help, or email privacy@rehl.us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your phone number and text-messaging consent are used only to send you the messages you opted in to receive. A number you give us for a verification code is used to send the code you asked for and to record that you confirmed the number, and is never added to any marketing or recurring texting program. We share your mobile information with the brokerage or agent you contacted so they can respond to and follow up on your request, and with the messaging provider (for example, Twilio) solely to deliver those messages on our behalf. Text-messaging opt-in data and consent are never shared with any third party for their own marketing or promotional purposes.

Mobile carriers are not liable for delayed or undelivered messages. Delivery of text messages is subject to effective transmission by your mobile carrier and is not guaranteed.

Your use of the Program is also governed by our Privacy Policy and our Terms of Service. The Privacy Policy explains, in more detail, what information we collect and how we handle it.

We may update these SMS Messaging Terms as the Program evolves. When we do, we will update the “Last updated” date above. Continued participation after an update means you accept the revised terms.

Rehl, Inc.
Program contact: privacy@rehl.us
Legal contact: legal@rehl.us